Harvey damaged items procedure

It is very important that we quickly identify and remove any Library materials that sustained water damage to prevent the spread of mold.  Be vigilant watching for evidence of mold and mildew over time, because it is not always visible immediately..

1) Wear gloves & masks when dealing with water-damaged materials.

2) Segregate wet/damp materials from unaffected dry materials. If in doubt, let it go. We will not be doing remediation of NL material due to the volume of items.

3) A storm damaged item user record has been set up for each location: XXX XXX HARVEY DAMAGED MATERIAL, user id is similar: XXX-HARVEY-DAMAGED. Check out all damaged returns and items damaged inside buildings to your unit's account.  (*Do Not use regular DISCARD accounts.)

4) Do not stamp items.

5) Box all items after processing. Wet items should be placed in boxes lined with plastic bags, to prevent leakage and box breakage.  Follow standard box weigh guidelines, keeping in mind that wet items are heavier than dry ones. Use standard Friends/Discards box label," Circle DISCARDS, add special note WET.

6) Maintain a list of categories of items that need to to be replaced in your unit. Email list to Sara Karow  LMS. Float Team will work on redistribution of floating material to locations in need.

7) Wipe down any shelving that got wet before shifting or restocking materials.


8) Contact LMS (x31469) if you have any questions.

HPL Hurricane Harvey Employee Resource Page

Dear HPL Team,

I hope this email finds each of you well. As our focus shifts towards recovery from Hurricane Harvey we want to provide you with useful information and resources. We have created a HPL Hurricane Harvey Employee Resource page on our Training Portal. We will update this information as necessary and please let us know if you have any resources you would like us to share.

Here is the link to the HPL Hurricane Harvey Employee Resource page:  http://training.houstonlibrary.org/FEMA-Harvey

If you have any suggestions or questions, please email hpltraining@houstontx.gov

Harvey Updates for returned materials and holds.

Hello,

There have been a bunch of questions about circulation related things so I thought I would put everything all together in one email to simplify things.

·         Visiting staff should be logging into Sirsi Workflows using the Sub Login: HOU-XXXSUB    Pin: sub4xxx  (Example HOU-ALISUB  PIN: sub4ali).  Use the 3 letter branch abbreviation for the XXX.  Staff can use their regular pin to override anything that pops up.  This will allow returns to be logged in for the correct location.

 

·         Items returned that have been water damaged:  Please be careful when handling the items.  Separate wet materials from dry materials.  All damaged items should be checked out to the storm damaged user record that has been created for each location.  XXX XXX HARVEY DAMAGED MATERIAL, user id is similar: XXX-HARVEY-DAMAGED.  Example:  RIN RIN HARVEY DAMAGED MATERIAL.  Check out all damaged returns and items damaged inside buildings to your unit's account.  *Do Not use regular DISCARD accounts.  The items do not need to be stamped.  If it is only a few items, please discard them according to normal procedures.  Contact Collection Development staff if you have a large volume of items.

·         If customers call or come into the library and report their items have been lost in the flood waters, please check out the items to the Harvey Damaged Material accounts as well.

·         Due Dates:  All items that were due starting August 26^th have been extended to be due on September 29^th.  This includes Hot Spots.  Locations that have not previously circulated Hot Spots should review the Hot Spot instructions training information on the Training Portal (http://training.houstonlibrary.org/library-function).  Hot Spots were assigned to particular locations so if one is returned to you, please email Saima Kadir the device barcode and the location. 

·         Holds:  We have suspended the cancelled holds reports for now.   Holds for closed locations should be handled on a case by case situation.  Staff should work with customers for holds at other locations that are still not open.  If possible, re-place the hold, putting the customer at the top of the queue if necessary.  The holds from STE have been moved to JUN.  Holds from LAK and KAS have been moved to TUT.  We are working to reactivate the holds at KEN with a new pick up location of HIL.  FIDS knows that future holds for STE, KAS, LAK, and KEN should be sent to these alternate locations.  FLO holds will be moved to STA tomorrow.

·         ILLs:  Check your ILL shelf and contact ILL to see if the customer can still pick them up or not.  Most of them have expired and they need to be sent them back to ILL.  New ILLs have been suspended for now.  We can work with customers to re-place ILL requests once we open ILL back up.  If any ILL items are damaged or reported as damaged, please contact ILL so they can contact the lending library.  Contact Tunisia Powell at 3-1447 with questions.

The statistic sheet of coverage provided to other locations has been added to the blog links.

Going forward please use Google Calendar to schedule meetings.The link will show current meetings/programs/events. The calendar where you will be able to schedule meetings will be bookmark on all front desk computers at Tuttle.

On most computers the calendar will already be open.
In case a username and password is needed here is that information
Tuttlemeetingroom@gmail.com
Librarymeetings

Make sure that you enter a contact name and phone number.
State whether the reservation form has been signed and has been placed in the binder. Lastly your name/initials and the date you made the reservation.

Employee Discounts

Check out the savings you can get as City of Houston employee.

2016 TUT/PLE Christmas Party